For your peace of mind, all our Ride on Cars come with a 6 Months limited parts only warranty. We value our customers and wish to make your purchase experience as enjoyable as possible. If something goes wrong with your product, please do not hesitate to contact us for assistance.

All our Quad bikes and Drit Bikes Have 6 Month’s Limited Warranty 

We will do our best to repair the car within reasonable timeframe.

What is excluded under the Warranty 

Batteries are not covered under warranty 

This warranty does not apply to any defect in the goods arising from fair wear and tear, Physical damage. we do not cover broken parts, cosmetic and body damages that have been caused whilst the car is being used. In these scenarios as long as the spare part is replaceable, we will order a new part and send to you at a your cost.

Warranty does not cover Lack of maintenance ,willful damage, natural disaster, accident, negligence by you or any third party, failure to follow the Supplier´s instructions, or any alteration or repair carried out without the Supplier´s approval.

The warranty is considered void if the
item has been modified, altered or tampered with by a person

Warranty Costs and Claims If you make a claim you must
also provide a description as to the nature of the defect. If we determine on
inspection that the Goods are defective and such defect is covered under this
warranty, We will either repair or replace the Goods and send the Goods to you
at our cost. If on inspection, we
determine that the Goods are without defect, You must pay our costs of service
work and testing, as well as costs of returning the Goods to You.  

Australian Consumer Law

Please note that this Warranty Policy does not impact your rights under the Australian Consumer Law and Regulations. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and item support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

 

Customer care ( info@oitek.com )